We have learned over the years that change is essential. And when technology entered the game, everything changed for good. With the invention of mobile phones, our lives have become more accessible, faster, and smarter. Earlier, we had Amazon and Flipkart to deliver our products. And now, we have food delivery applications, where you can get food by online booking. This blog will discuss two such delivery applications – Swiggy Vs Zomato. Let’s get started!
In 2008, the first food delivery app Zomato came into use. It was founded by Deepinder Goyal and Pankaj ChaddahThey started their food delivery operations in India in 2015.
In 2014, Sriharsha Majety founded Swiggy, a food delivery app, which became Zomato’s direct competitor. The cloud or ghost kitchen came as welcoming as they offered to deliver even small orders. Swiggy services around 500 cities in India. They have varied services, for example, Swiggy took care of their employees’ vaccination costs.
Swiggy Party, Swiggy Money, corporate discounts, and Swiggy One offer that you must not miss out on. You can enjoy a variety of cuisines from their app with these offers. Customers can cancel their order within a minute of placing it. If not, Swiggy has 100 per cent rights to collect the money from the customer. However, they overlook the previous order and cancellations and let you cancel or can’t cancel the order.
Swiggy Vs Zomato
|Formation||2008 – information about restaurant information, menus and reviews. 2015 — food delivery||2014–started to deliver food right from their launch.|
|Location Tracker||Auto-detection system, the user has to turn on their location.||Doesn’t ask permission for location access.|
|Payment||Easy payment options, and saves your details after paying.||You have to fill in the details every time you order food.|
|Delivery time||The delivery time is slightly off. And the delivery partners usually go out of nowhere.||Quick delivery, you can often receive deliveries before time or exactly on time.|
|Varied connections with restaurants||Zomato has connections with most restaurants, and the customers can get food from all.||Swiggy besides, has less compared to Zomato.|
|Deals||They have great offers and discounts that you can’t say no to.||They have deals and offers, but they aren’t as promising as they appeal to be.|
|Marketing||Put lots of effort into reaching their customers.||A bit less effort from Swiggy.|
|Reviews||Reviews are good and honest.||Good reviews and is best with local restaurants.|
There has been a rivalry between Swiggy Vs Zomato for years, but it is only a positive one. They both strive hard to reach success, and customer satisfaction and provide services. Both Swiggy and Zomato have faced threats, losses, and acquisitions, but they stand firm with their business irrespective of these factors.
Swiggy Vs Zomato Comparison
In the following, we will discuss how Swiggy and Zomato vary from one another. There are some ways to find, and they are,
1. Opening Page
For Swiggy, the opening page is simple, they only show their company’s logo. While Zomato’s opening page is quite beautiful and has a message, “Climate Conscious Delivery.”
2. Landing Page
Now, let’s look at how the landing page of both applications appears. It is mandatory to fill in the location details for both. But, if you have saved multiple addresses, you must first select the address before placing an order.
3. Search Bar
Under this, you have to do the same in both applications. First, you have to click on the magnifying glass and type the food or dish that you have an interest in.
4. Menu bar
Both applications have an option for bestsellers with the price and details. Zomato also has rating options with photos of each dish along with the price details.
Swiggy and Zomato offer several payment methods. These include cash on delivery, Paytm, Google Pay, debit card, credit card, PhonePe, etc. Zomato remembers the last payment method used and will choose it by default. It also gives suggestions and recommendations which Swiggy doesn’t do. When using Swiggy, you have to choose a payment method every time you place an order.
There is quite a difference in both applications after the pandemic. They offer details about their delivery partner’s vaccinations and temperature. You can also give feedback to the delivery partner; whether he was wearing a uniform or mask, and if the delivery was contactless. These aspects are very welcoming and show that they care. Though it is a business strategy, it feels good right?
Swiggy Vs Zomato Which is Better?
When deciding which food delivery app is better, you must take into account their hand-working delivery partners who take extra steps to deliver the food irrespective of the climate, road conditions, traffic and time. As a customer of both food delivery apps, it isn’t easy to choose one as best over the other. Any food lover will choose these two as the best as they are like right and left hands for them, including me.
Swiggy Vs Zomato both are extraordinary food delivery apps, as they have cut down other small food delivery apps and are standing firm in the business. They are predicted to undergo tremendous growth in the near future and will stand by their name. Though it is natural to have a healthy competitor Swiggy vs Zomato will always be there.
If you find this article interesting like it and share it with your friends who might find this article helpful. And don’t forget to subscribe and follow Ecom News for getting more details on ecommerce.
Which is best Swiggy Vs Zomato?
Both food delivery apps are the best as they provide food to their customers with various features, offers, discounts and combos.
Who delivers the food fast Swiggy Vs Zomato?
Compared to Zomato, Swiggy has the fastest delivery.
What is Swiggy?
Swiggy is a popular online food delivery platform that connects users with local restaurants and enables them to order food for home delivery. It operates through a website and mobile app, providing a convenient way for users to browse menus, place orders, and track their deliveries.
What is Zomato?
Zomato is a popular online food delivery and restaurant discovery platform that operates through a website and mobile app. It allows users to explore nearby restaurants, browse menus, place food orders for delivery, make reservations at restaurants, and read reviews and ratings from other customers.