Online furniture and home décor marketing site Pepperfry is one of the biggest in India. The headquarters is located in Mumbai, Maharashtra, India. Mr Ambreesh Murthy and Mr Ashish Shah established Pepperfry in 2011. They sell products that mainly focus on home decor like lighting, furniture, dining, kitchen appliances, etc.
|Official Name||Trendsutra Platform Services Private Limited|
|Founder||Ambareesh Murty and Ashish Shah|
|Revenue||₹ 2.47 billion|
|Net Worth||₹1,017 crores|
|No. of employees||500 – 1000 ≈|
|Available as||Website, Android and iOS|
|Social platforms||Facebook Instagram Twitter YouTube|
Journey of Pepperfry
The company started its journey as an online market that, focuses on fashion and style and two years later it shifted its stream to furniture and home décor. It has over sixty studios across the country. This helps the customers to have an excellent experience of viewing the furniture in real before ordering them. From 2011 to 2013 they acted as a mediator between the seller and the consumer. Later in 2014, they set up retail stores to expand their sales and business.
The company began as two friends had a common thought, which was put into action and business later. All began in 2011 November 5, a million US Dollars in funding was done by the Norwest members, and in January 2012 they launched their website.
And in April 2013, they had funding of 8 million US Dollars from Norwest members. Again, in May 2014, the budget was for 15 million US Dollars by the Norwest members.
The first studio launch was in December 2014 at Kanjumarg, Mumbai, India. In July 2015, the funding was raised to 100 million by Norwest members. In March 2016, the largest furniture house in the country was established – Padgha Warehouse.
In the same year during September, the funding was done for 30 million US Dollars. In March 2018, the fund was by State Street Global Advisors for 31.5 million US Dollars. By January 2019 they had completed orders for over 6 million customers.
Following are some of the core values of Pepperfry.
Doing more with less – gives opportunities to mere sellers and gives them orders so that they develop their economic state.
Pioneering – have a unique business model and fantastic ideas to let the sellers explore and give the best.
Jugad – It has the spirit of frugality, flexibility, and simplicity.
The transactions with this firm are one hundred per cent, secure. They have a one-way payment process. And they accept all forms of payments like debit cards, credit cards, internet banking, Rupay and more.
The founders, Ambreesh and Ashish set out the idea of Pepperfry during a lunch meeting in Mumbai. Their meeting culminated in the conception of an industry-required business.
It has an amazing platform, is trusted by sixty lakhs plus users, and has covered their service for over five hundred cities. They have like 1.2lakshs products, which you can filter and get from their website and applications. With over 120lakh viewers every month, it has 40plus studios where there are experienced members to cater for you. They have great support and engaging mobile apps. Which lets your purchase a cakewalk. They have fulfilment hubs across the world in over 15plus countries. Their most sold product is the coffee table and they have the fastest selling options, like delivering a product every fifteen minutes.
It lets you rent the furniture for a period of six, nine or twelve months. They started this rental service in September 2018, which is available in major cities like Mumbai, Bangalore, Delhi, Gurgaon, Hyderabad, Chennai, Pune, Ahmedabad and Noida. They are renting over 1200 products to the customers.
It has a varied variety of collections. They have three warehouses with twenty-one centres for its delivery. There are around 8 million registered users in Pepperfry. The company’s core revenue is around five hundred crores, and it is achieved by selling solid furniture.
The revenue for this furniture company came in as small and medium sellers started to use this platform. They collaborate with the sellers, for ordering and deliver the product the customer asked for. It acts as a medium between the seller and the buyer. This ensures the business is on the next level with a bigger audience.
Pepperfry Shipment Process
The products are then shipped, to the nearby studios where the finished products are taken for photoshoots. They are then uploaded and wait for the customer’s order. The furniture quality is checked and packed up for delivery.
With everything that went topsy turvy, most of the employees were given the choice of working from home. This has been a boon to furniture sales to over 25 per cent. The pandemic also let people spend more time in their homes, which has let them explore their places, to keep them artistically, beautiful, by furniture the home.
The customer has a special feature to set their furniture at home with ease, using this Augmented Reality (AR). This helps them virtually see the home furniture, and make choices for their needs.
The online furniture and home décor are available on the website, Android and iOS as well. You can use these links, to download the apps for your mobile or you can use the official website also. The applications give you updates and notifications about offers, deals and much more.
It is available on all social media channels like Instagram, Facebook, and YouTube. You can follow all these social media handles for their constant updates and posts. They let you know about the products, designs and much more.
Coupons and Offers
It has a variety of coupons and offers for your every purchase. They have great deals and offers that let your purchase cut down on some money. Because they value your hard-earned money.
Pepperfry has been functioning online and offline successfully. They have spread their studios across the country. Though they have competitors, it has set its firm foot in this eCommerce furniture industry. They have shown massive sales and profits over the year, which for sure will increase in coming years too.
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What are the services available in Pepperfry?
They provide you with furniture and home decor.
Can we return the products to Pepperfry?
Yes, but you have to pay 2.5% of the amount for the return and refund process.
What are the delivery charges at Pepperfry?
The delivery charge is free. And you can avail of 25% cashback when you make transactions through RBI, ICICI credit card and Bank of Baroda.