Amazon announces new CEO Doug Herrington of the company’s Worldwide Amazon Stores division, formerly known as “Consumer.”
Key Points – Amazon Announces New CEO
| 1. CEO Andy Jassy announced that long-time Amazon executive Doug Herrington would take charge as the new CEO of Worldwide Amazon Stores. 2. Amazon revealed earlier in the month that former Worldwide Consumer CEO Dave Clark would depart soon. 3. Jassy stated that Amazon was altering the name of the consumer business to Amazon Stores and that the operations division will be unified under a single leader, John Felton. |
Harrington has been with Amazon for the past 17 years. He joined Amazon in 2005 to help develop the Consumables business, created AmazonFresh in 2007, and took over as CEO of Amazon’s North American Consumer division in 2015.
“Doug and I’ve been working on S-team since 2011. He is a fantastic team builder with extensive retail, grocery, demand generation, product development, and Amazon expertise “In a blog post, Amazon CEO Andy Jassy stated.
“He is also a fantastic customer inventor, thinks big, has a clear vision for how category management and operations can operate effectively together, is a unifier, is highly curious, and an ardent learner,” Jassy continued.
Jassy highlighted that Harrington will accomplish wonderful things for both customers and staff.
Amazon announced that its operations organization would be unified below a single leader, John Felton, as part of this organizational reform.
Felton has worked with Amazon for nearly 18 years, serving in retail and operations finance leadership roles for 12 of those years.
Dave Clark, CEO of the global consumer division, has left the organization after 23 years. Clark was instrumental in the development of Amazon’s vast and efficient supply network.
Russ Grandinetti (international stores), Christine Beauchamp (North America stores), Tony Hoggett (physical stores), Dave Treadwell (e-commerce foundation), Neil Lindsay (pharmacy/AmazonCare/healthcare), Dharmesh Mehta (selling partner services), Peter Larsen (buy with Prime), and Pat Bajari ( chief economist ) will all report to Herrington.
Herrington and Felton will be crucial in Amazon’s quest to identify innovative ways to optimize its supply chain. According to Jassy, the corporation is “squarely focused on enhancing productivity and cost efficiency across our fulfillment network.” Amazon previously focused on increasing its logistics infrastructure to meet rising e-commerce demand, adding more than 250 new logistics facilities in 2021 alone.
“I remain very positive about our Stores business and feel we’re still in the early days of what’s possible,” Jassy said in an internal memo. “It’s worth noting that Amazon presently accounts for only 1% of the worldwide retail market segment shares, with offline stores accounting for the rest 85%.”
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