Here are 12 common order cancellation policies that you may come across:

Full refund within 24 hours

Customers can cancel their order within 24 hours of placing it and receive a full refund.

Partial refund after 24 hours

If the cancellation request is made after the initial 24-hour period, customers may receive a partial refund, deducting any processing or restocking fees.

No cancellation allowed

Some orders may have a strict no-cancellation policy, particularly for customized or personalized products/services.

Cancellation fee

Customers can cancel their order, but a cancellation fee is charged to cover administrative costs or restocking fees.

Store credit only

Instead of a refund, the company may offer store credit for canceled orders, which can be used for future purchases.

Refund minus shipping charges

If the order has already been shipped, the customer can cancel it, but the refund will exclude the shipping charges.

Cancellation window

There is a specific time window (e.g., 48 hours) within which customers can cancel their order, after which cancellations are not accepted.

Non-refundable deposits

For certain high-value products or services, customers may be required to pay a non-refundable deposit, making the order cancellation non-refundable as well.

Cancel anytime before shipment

Customers can cancel their order at any time before it is shipped, but not after it has been dispatched.

Cancellation due to delayed shipment

If the company fails to deliver the order within a specified timeframe, customers may have the option to cancel the order and receive a refund.

Cancellation request evaluation

Each cancellation request is evaluated on a case-by-case basis, and the company reserves the right to approve or deny the cancellation.

No cancellation for digital goods

Orders for digital goods, such as software downloads or e-books, are typically non-refundable and cannot be canceled once the download process has started.